I do not enjoy talking on the phone. Often I avoid it. Allowing calls to go to voice mail is a gift of technology. I do not have to answer, I can review the message, and I can call at my convenience. I own the phone.
Those in the Benedictine tradition would challenge this. John Ortberg brought this to my attention. Just as Benedictines greet every guest as they would Christ, so too can one answer the phone as though it is Christ who is calling.
With this at the forefront of my mind, I'll never answer the phone the same way again.